Fire emergencies and emergency medical aid is provided by Charlotte County Fire and EMS units based on the island. Paramedics and firefighter/EMT's staff the Island’s Fire House (Station #10) to insure a timely response to fire and medical calls. This is part of your tax dollars at work.
NEVER GO DIRECTLY TO THE FIRE STATION. You will be wasting precious time. Fire station personnel could be on another call, doing island inspections, etc.
WHEN CALLING 911, use a landline if available. Their system will show the location immediately.
If calling from a cell phone be sure to give the correct FULL STREET ADDRESS – do not say "Palm" or "Gulf Blvd". Make sure you identify it as "Palm Drive" and "Gulf Blvd North". Within Charlotte County there are several streets with the name Palm or Gulf, etc.
Identify whether you are on Palm Island Resort, Don Pedro, or Knight Island. Inform the operator to route the call to Station #10 should you need fire and/or EMS units.
Use 911 for a police emergency in progress. If you can, call the Sheriff's office later to discuss the situation. Sheriff Billy cannot always be on the island. To report a crime that has already taken place, call the non-emergency number at the Sheriff's office: 941-474-3233.
911 operators are trained to handle calls for fire, medical, and police emergencies. Listen to and answer all questions asked. After placing the call, if possible, send someone outside to watch for and flag responders.
DO NOT GO TO THE FIRE STATION OR TO THE BARGE. Wait for emergency personnel to come to the address given.
To Assist Emergency Responders:
◦ Keep the telephone line clear after the 9-1-1 call is made.
◦ Make sure your address can be seen from the street.
◦ Secure your pets, especially all dogs.
◦ At night, make sure your outdoor lights are on.
◦ Clear any obstacles in front of entrance doors
◦ If possible, move vehicles from in front of entrance doors to aid access.
The Red Dot Program
Question: How can a simple red decal and 10 minutes of your time potentially save your life?